(TGI) Friday

I'm going crazy with the Easyjet holidays site. This is because I can't find a freakin' "book" button. I even wrote to them, expecting some kind of automated reply but it actually looks like a real person answered. They told me this:

"Thank you for your email.
>
> You have not said what date you are looking for. It is possible
> that the dates you require are not yet available to book.
>
> If you want to provide us with more information we should be able
> to assist you."

Then I wrote back and told them that this is not the case and they replied saying:

"Unfortunately, I am unable to help you with your enquiry. My best advice to you would be to contact the hotel directly. They can be contacted via their website.
I am really sorry I am unable to help you on this occasion and apologise for any inconvenience this may have caused"

I wrote to the same address both times I should add. They've obviously been trained in customer services with their apologies, but why can't they just tell me how I pay and book? I find it odd that the Easyjet group have hidden their "book" button. I mean, they make you pay to choose seats, for dirty water passed off as coffee, to check in a bag etc etc.

I've been going back to the site and trying different browsers in the past few days, just in case, but I still can't work it out. Oh well, looks like I'll have to look elsewhere.