When we moved into our new apartment about a year ago Telecom Italia connected the phone line and gave us a new phone number. I’m not sure what goes into reactivating an existing line (pressing a button?), but it cost us 150euro. Within time it became evident that Telecom had given us a recycled number, this means that a few times a day we get a call from random people asking for some kind of medical studio. I think they’re calling for a medical practice or a switchboard rather than for one doctor as the request varies. We’ve had a few wrong numbers for a plumber too. The mind boggles. I have thought of having a bit of a joke: “Yes, I am the plumber”, “Yes I am the doctor” etc, but decided against.
Anyway, because we only had a cordless phone which crackles constantly, this weekend we bought a fixed phone. Oh the joy of being able to hear every word the other person says! I quite liked the old fashioned style phones, but because of the problem with the wrong numbers, we opted for one which displays the incoming call number – so the label said. When we got it home we discovered that to have this feature in action you have to pay E1,55 a month to Telecom. Not a lot of money, I know, but it annoys me to pay it because it’s Telecom that caused the problem in the first place, plus add it to the 35euro a month line rental we give them… The new phone has another feature helping us in the fight against wrong numbers and Telecom, which is that it rings only if we get a call from a number in the inserted phone book. Clever, if not a bit extreme, but at least now I don’t have to answer the phone and say “ha sbagliato numero” everyday. And straight away they redial and still get me.
It’s my aim to completely remove the Telecom line one day and just make calls using the computer via our ISP (which is not Telecom Italia). I’m not sure if you can do that, but I’d like to think you can. The only thing that I like about Telecom is their deal of unlimited calls to England for 10euro a month. Apart from this I barely use it. Thieving so-and-sos.